Realizing Strategic Focal Points at a Business School
The deployment of a process improvement program in an educational environment
Increasing the first time fix rate
Increase the First Time Fix rate in a Customer Contact Center
Improving Revenue by Attracting More Clients Online
How to attract more clients online
Deploying Operational Excellence at a Financial Service Provider
How to deploy Lean Six Sigma at a Financial Service Provider
Cost and Quality in Postal Service
An example of the application of Lean Six Sigma to the postal service sector
A Gage R&R Study in a Hospital
Example of a gage R&R experiment in a hospital
An Efficient Public Sector
A case study of one of improvement projects of UWV
Improving the Overall Equipment Effectiveness at a Pharmaceutical Company
Improving the Overall Equipment Effectiveness at a Pharmaceutical Company
Improving a customer value stream at a financial service provider
Improving a customer value stream at a financial service provider
Personal Injuries: A Case Study
Reduce personal injuries with LSS
Efficiency Improvement in a Nursing Department
Improving a Nursing Department
Lean nursing
An example of the application of Lean Six Sigma in health care
Reducing Work in Process at an Emergency Assistance Center
Reducing Work in Process at an Emergency Assistance Center
Improving the Invoicing Process of a Consulting Company
An improvement project on the invoicing process in a large IT and business services company
A reconsideration of Lean Six Sigma in healthcare after theCOVID-19 crisis
A reconsideration of Lean Six Sigma in healthcare after the COVID-19 crisis
The Availability of Infusion Pumps in a Hospital
The Availability of Infusion Pumps in a Hospital
Streamlining the Procurement Process at a Media and Entertainment Company
Streamlining the Procurement Process at a Media and Entertainment Company
Process improvement of the multidisciplinary Heart Team
The application of Lean Six Sigma resulted in an optimised Heart Team and created a best practice design for patient- centred, evidence- based decision- making.
Making new Belts
How a university medical center used LSS to improve quality and cut costs
