Design for Six Sigma: Method and Application

In the past 20 years, Six Sigma has developed into a standard method to organize quality and efficiency improvement in industry and service, with many corporations and firms claiming important financial benefits (Breyfogle 2003; Snee and Hoerl 2004). There are many activities in organizations relating to quality and efficiency, and they should not all be organized in the same way. Juran (1989) proposed a generally accepted distinction of activities related to quality into planning, control, and improvement

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